Business Intelligence Applications for Customer Relationship Management
CRM is clearly emerging as a top priority initiative for businesses
today. Companies are quickly identifying and prioritizing CRM projects
on both their tactical and strategic planning horizons. The stakes
are enormous; the winners will claim market dominance resulting
from the ability to completely satisfy their customers. More satisfying
customer experience provides business results in the form of increased
purchased volumes, repetitive purchases, and generation of new business.
NADA's consulting group can help you make more intelligent decisions
about your CRM data, we can
- Turn data into customer intelligence
- Meets strategic business objectives using automated Dashboards
and Scorcards reports
- Maximize marketing ROI
- View and analyze your customer's behavior and preferences in a
single view
Some of the product we support and recommand,
CRM Application Analytics
Oracle Sales Analytics
Oracle Service Analytics
Oracle Marketing Analytics
Oracle Contact Center Analytics
Oracle Loyalty Analytics
Oracle Price Analytics
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